FAQs #10: Tourist HelpDesk

FREQUENTLY ASKED QUESTIONS

I just landed here in Manila, Philippines, can you please let me know on how can I inquire or book easily?

Well, here’s the easy way to make your reservations / booking if you’d like to discuss further or avail our services now;

• 1. For your Advance booking/reservation, please use this RESERVATION FORM.
• 2. If you’re at home / hotel now here in the Philippines and you’d like to avail right away, just call / text us  [+63] 09392743355 | 09276758373 | 02-358-7886. Be guided HERE.
• 3. If you’d like to walk-in / visit our SPA directly, just check us on Google Map. Just type "Real Extreme Touch" on a seach bar. BTW, Here’s our exact address, Real Extreme Touch Building, #03 N. Domingo St. corner J. Eustaquio St., Brgy. Progreso, San Juan City. We’re just 3 mins from SM Sta. Mesa. For more details such as landmarks, location map, etc, read THIS
• 4. To avoid miscommunication or for fast and direct discussion, please discuss directly with our Foreign Online & Social Medial Support Staff via our official FACEBOOK PAGE Facebook or Email Us.
• 5. If you’d like to have an idea of our rates and promos, click this RATES and PROMOS.
• 6. If you’d like know who are the available now, click this ACTIVE ON-DUTY.
• 7. If you're a tourist (foreigner) or an Overseas Filipino Workers (OFW), you may take a look and grab this OFW Saver's Package.

We hope that you can be guided of the above accordingly and if you have other question/s in mind that were not answered yet but you need a quick answer, we strongly suggest to notify our HelpDesk by simply;

• CALLING US or 
• LEAVING US A MESSAGE or 
• EMAILING US

Or If you have other question/s that you believe would be so beneficial to others, kindly write your question/s on the comment section below and we'll do our best to reply immediately.

Note:
As much as possible, Question/s raised by you thru our comment section must NOT be ANONYMOUS. Writing your name or nickname is just okay. :)

35. I have fill-in a reservation form already but nobody is confirming still, what shall I do?	Sorry for that inconvenience or delayed confirmation. Our Support Team might not be online at the time you have sent/filled-in that form. We appreciate if you can’t receive a response from us regarding your inquiry within one (1) hour, please immediately give us a call/text at 09392743355 | 09276758373 | 02-358-7886 for real time update. We’re hoping your usual understanding.
36. I will be flying soon, can I make an advance reservation so that I can reserve the masseur I preferred to serve me?	Sure, you can do advance reservation. Just fill-in the ONLINE RESERVATION Form. However, if you have not inputted on the form your hotel information such as Room #, address and Hotel Phone #, just text or call us to update us such info. so that we can send your preferred masseur/s straight to your hotel room.
37. Can I go directly to your SPA if I availed more than 3 to 5 hours of your Saver's Package.	Yes, you can go directly to our SPA if you availed our Saver's Package and just inform our HelpDesk to put your things straight to the Executive Room.
38. Can I extend my stay in the Executive Room for another hour/s?	Yes, you may inform the Manager or our Receptionist at anytime for your intention to extend. Just be aware that you'll be charged of  a minimal room rate fee only.

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